Terms and Conditions
Welcome to NAD Plus (“Company,” “we,” “our,” or “us”). These Terms & Conditions (“Terms”) govern your access to and use of the NAD Plus website, products, and services, including the purchase of NAD Plus skincare products, crystal bracelets, necklaces, pendants, and other wellness-inspired products.
By visiting our website, placing an order, purchasing our products, or using our services, you agree to be bound by these Terms. Please read these Terms carefully before using our website or purchasing our products.
Effective Date: October 5, 2023
1. About Our Products
NAD Plus is a beauty and wellness brand dedicated to combining innovative skincare with mindful self-care practices.
Our product collection includes:
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NAD Plus skincare products, including NAD Plus serums
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Crystal bracelets
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Crystal necklaces
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Pendants
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Wellness-inspired accessories designed to complement personal beauty rituals and mindful living
At NAD Plus, we believe beauty extends beyond appearance. Our products are created to support a personal journey of self-care, confidence, intention, and wellness.
2. Disclaimer Regarding NAD Plus Products
NAD Plus skincare products are cosmetic products designed to support the appearance, texture, hydration, and overall look of the skin.
Our products are not intended to:
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Diagnose medical conditions
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Treat diseases
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Cure health conditions
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Prevent medical conditions
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Replace professional medical advice, diagnosis, or treatment
Individual results may vary based on factors including skin type, age, lifestyle, skincare routine, environment, and personal circumstances.
Customers should perform a patch test before full application. If irritation, redness, discomfort, or an allergic reaction occurs, discontinue use immediately and consult a healthcare professional if necessary.
3. Crystal Product Disclaimer
Our crystal bracelets, necklaces, and pendants are designed as beauty accessories and wellness-inspired products.
Many individuals associate crystals with intentions such as:
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mindfulness
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balance
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positive energy
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personal reflection
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emotional wellness
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meditation practices
However, these statements represent traditional beliefs, personal experiences, and spiritual practices. Our crystal products are not scientifically proven to provide medical, psychological, or therapeutic benefits and should not replace professional medical advice or treatment.
We encourage customers to use crystal products as part of a personal wellness routine, self-expression, and mindful living practice.
4. Website Use
By using our website, you agree that you will:
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Provide accurate and complete information when placing an order
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Use the website only for lawful purposes
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Not attempt to interfere with website security or functionality
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Not copy, reproduce, distribute, or misuse our website content without written permission
We reserve the right to restrict or terminate access to our website if we believe a user violates these Terms.
5. Product Information & Availability
We make every effort to ensure product descriptions, images, pricing, and availability are accurate.
However:
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Product colors may vary slightly due to photography, lighting, and screen settings
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Natural crystals may vary in color, pattern, size, texture, and shape because each stone is unique
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Product availability may change without notice
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We reserve the right to correct errors, update information, or cancel orders affected by inaccurate pricing or availability
6. Orders & Payments
By placing an order, you agree that:
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All information provided during checkout is accurate
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You are authorized to use the payment method provided
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You agree to pay all charges associated with your order
We reserve the right to refuse or cancel orders for reasons including:
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Suspected fraud
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Incorrect pricing information
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Product availability issues
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Violation of these Terms
If your order is canceled after payment has been processed, we will issue a refund according to our refund policy.
7. Pricing & Promotions
Prices are listed in U.S. dollars unless otherwise stated.
We reserve the right to:
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Change product prices at any time
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Modify promotions, discounts, or offers
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Correct pricing errors
Promotional offers may have additional terms, expiration dates, or purchase limitations.
8. Shipping Policy
NAD Plus processes orders according to our Shipping Policy.
Customers are responsible for providing accurate shipping information. NAD Plus is not responsible for:
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Incorrect shipping addresses
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Delays caused by shipping carriers
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Lost packages after confirmed delivery
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Delivery issues resulting from incorrect customer information
Once an order has shipped, customers may need to contact the shipping carrier for delivery updates.
9. Returns & Exchanges
NAD Plus values customer satisfaction while maintaining product safety and quality standards.
Due to the personal-use nature of skincare products:
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Opened or used skincare products may not be eligible for return
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Unopened products may qualify for return according to our Return Policy
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Jewelry items must be returned unused and in original condition
All return requests must meet NAD Plus return requirements.
Customers are responsible for return shipping costs unless the item received was damaged, defective, or incorrect.
10. Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect product, please get in touch with NAD Plus within 7 days of delivery.
Please provide:
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Order number
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Description of the issue
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Photos of the product and packaging
NAD Plus will review your request and determine an appropriate solution, which may include replacement, store credit, or refund.
11. Intellectual Property Rights
All content displayed on the NAD Plus website, including:
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NAD Plus brand name
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Logos
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Product names
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Product descriptions
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Images
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Photography
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Website design
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Marketing materials
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Written content
is owned by or licensed to NAD Plus and protected by applicable intellectual property laws.
You may not copy, reproduce, distribute, modify, or use NAD Plus content without written permission.
12. Customer Reviews & Submitted Content
Customers may submit reviews, testimonials, photographs, comments, or other content.
By submitting content to NAD Plus, you grant us permission to use, reproduce, publish, display, and share that content for marketing and promotional purposes.
You agree that submitted content:
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Is truthful and based on your personal experience
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Does not contain misleading medical claims
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Does not violate another person's rights
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Does not contain unlawful or inappropriate material
NAD Plus reserves the right to remove content that violates these Terms.
13. Limitation of Liability
To the fullest extent permitted by law, NAD Plus shall not be responsible for:
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Individual reactions, allergies, or sensitivities
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Misuse of products
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Failure to follow product instructions
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Personal expectations regarding product results
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Website interruptions or technical issues
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Indirect or consequential damages
Customers are responsible for using products appropriately and in accordance with the provided instructions.
14. Indemnification
You agree to protect and hold harmless NAD Plus, its owners, employees, partners, affiliates, and representatives from any claims, damages, liabilities, expenses, or losses arising from:
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Your misuse of products
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Your violation of these Terms
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Your violation of applicable laws
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Your infringement of third-party rights
15. Privacy Policy
Your privacy is important to NAD Plus.
Information collected through our website, including personal information provided during purchases, account creation, or communication, will be handled according to our Privacy Policy.
By using our website, you agree to our collection and use of information as described in our Privacy Policy.
The NAD Plus website may contain links to third-party websites or services.
NAD Plus is not responsible for:
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Third-party website content
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Privacy practices
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Products or services offered by external companies
Accessing third-party websites is done at your own discretion and risk.
16. Third-Party Websites
17. Changes to These Terms
NAD Plus reserves the right to update or modify these Terms at any time.
Changes will become effective when posted on this website. Continued use of our website after updates means you accept the revised Terms.